Tinder updates its approach puro handling reports of serious abuse and harassment

Tinder updates its approach puro handling reports of serious abuse and harassment

As verso result of its ongoing partnership with nonprofit and anti-sexual assault organization RAINN (Rape, Abuse & Incest National Rete di emittenti), Tinder today announced per handful of product improvements as well as allenamento for internal teams at the dating app maker designed onesto better support survivors of abuse and harassment. Soon, Tinder also says its members will have access preciso retroterra checks on their matches through Educazione, verso nonprofit the dating app maker invested per last spring.

One key aspect of the partnership with RAINN involved preparazione Tinder’s customer care gruppo. Through the addestramento, gruppo learned how survivors may report abuse and harassment, and how puro faretto reports of serious abuse – even if the reports use vague language sicuro describe the events. The allenamento, which is now also per wooplus frasi apertura mandatory part of Tinder’s onboarding and training professione, additionally provides instructions on how equipe members should respond puro these types of reports when they occur.

Meanwhile, mediante the Tinder app, survivors will gain access to per more direct way to report someone they’ve unmatched with, even if they’ve waited some time before making their report. And they can now opt whether or not they want onesto receive follow-up information about actions taken, as some prefer esatto receive updates and others do not.

The app will also provide alternative support options, as not everyone will feel comfortable making a direct report. Through the Tinder Safety Center, a dedicated Crisis Text Line will be provided, as well as the upcoming feature offering access esatto background checks on matches from Educazione. Tinder invested per seven-figure sum into New York-based Educazione sopra , which offers an alternative preciso traditional background checks that surface per wide variety of personal information – like drug offenses or minor traffic violations. It excludes drug possession charges from its results, as well as traffic tickets besides DUIs and vehicular manslaughter.

The Tinder Safety Center is now also accessible from anywhere in the app, reducing the number of taps it takes for verso user onesto locate the resource.

“Our members are trusting us with an incredibly sensitive and vulnerable part of their lives, and we believe we have a responsibility puro support them through every part of this journey, including when they have bad experiences on and off the app,” said Tracey Breeden, VP of Safety and Social Advocacy for Tinder and Confronto Group, sopra per statement about the changes. “Working with RAINN has allowed us sicuro take a turbamento-informed approach puro member support for those impacted by harassment and assault,” she added.

Istruzione instead focuses on whether or not someone’s preparazione indicates a history of violence

Breeden, who held per similar position at Uber, joined Tinder sopra as Competizione Group’s first-ever head of safety and affable advocacy, tasked with overseeing the company’s safety policies across its apps, including Tinder, Hinge, Confronto, OkCupid and Plenty of Fish.

Tinder and other dating apps have put verso higher focus on member safety features after verso 2019 report revealed how dating apps run by Tinder parent Match Group allowed known sexual predators onesto use its apps, due preciso the lack of retroterra check features. Other reports have highlighted the very real safety concerns that accompany the dating app market, particularly those impacting young women – per key dating app demographic.

Per early 2020, Tinder invested con Noonlight puro help it power new safety features inside Tinder and other Scontro-owned dating apps, ahead of its investment durante Istruzione.

Spetitor, Bumble, has marketed itself as being more women-friendly, launching verso number of features designed preciso keep users safe from bad actors, like one that prevents abusers from using the “unmatch” option onesto hide from victims, for example. Tinder has followed suit, launching new safety features of its own.

Tinder’s vertice U

The company has also felt the pressure esatto get ahead of coming regulations impacting tech companies, like those operating accommodant media apps and dating services. Tinder, which dominates the dating app market, today plays durante social networking as well, with additions like quick chat features, an interactive video series and other additions onesto its new Explore hub con the app.

“By adopting more contusione-informed support practices, Tinder will be better positioned esatto support members who may have experienced harm and take faster, more transparent action on bad actors,” noted Clara Kim, vicario president of Consulting Services at RAINN, durante verso statement.